Contact Us
Whether you’re looking for advice, want to make an enquiry, or need help finding us, there are lots of ways to get in touch with RAID.
You’ll find our contact details, address, directions and opening hours below. If you’re not sure who to contact, you can call our Advice Line or use the contact form below.
We’re here to help.

How to contact us:
Or use our contact form:
How to find us:
RAID
The Disability Action and Advice Centre (DAAC)
4 Waldegrave Road
Teddington
TW11 8HT
Our office opening times are:
Monday to Thursday, 11am – 4pm
The Disability Action and Advice Centre (DAAC) is located next door to Teddington Library.
Travel & Accessibility
The DAAC is a fully accessible building with services for Disabled people and people with long-term conditions. We’ve included details below on parking, bus and train routes to make your journey as smooth as possible.
We have parking available for Disabled clients – there are 3 accessible parking spaces in our car park at the back of the building, and 2 accessible parking spaces on the road in front of the building.
- Number 33 – Fullwell to Hammersmith.
- Number 281 – Hounslow to Tolworth.
- Number 285 – Heathrow Airport to Kingston.
- Number 418 – Kingston to Isleworth.
- Number R68 – Kew Retail Park to Hampton Court.
- Number X26 – Heathrow Airport to East Croydon.
London Waterloo to Shepperton, Kingston, Richmond or Twickenham.
Drop in: Visitors are welcome to drop into our centre during opening hours. However, as our advisors are often busy, we recommend booking an appointment in advance, especially if you’re making a special trip. This helps ensure someone is available to assist you.
Room Hire Available
The DAAC has a fully accessible and spacious meeting room available for hire, with parking, refreshments, an induction loop and other facilities available.
For more information call 020 3393 7011 and leave a message or e-mail us at info@raid.charity