Benefits Advice
Do you need support making a claim for disability benefits?
Do you know all the benefits you are entitled to receive?
RAID provides a Benefits Advice Service designed to help Disabled people and people with long-term or terminal conditions with getting their benefit entitlements. The Benefits Service is a free service for people receiving or applying for disability benefits in the London Borough of Richmond upon Thames. This project is funded by Richmond upon Thames Council and enables us to assist people with benefit reviews so that people receive all the benefits they are entitled to and help with form filling. We can meet people face to face, arrange for telephone consultations or carry out home visits.
What the service provides
Our advisors have received extensive training and offer accurate advice and information on:
- Checks on eligibility and entitlement
- Information on how to apply
- Assistance with filling in all benefits forms
- Details and information on how to challenge a decision
- A sympathetic and listening ear
Getting the help you need
Please contact us if you need advice and you are a Disabled person or carer living in the London Borough of Richmond upon Thames.
Our advisors are busy so please do make an appointment before making a trip to see us. Please clearly leave your name, contact details and tell us about the support you need.
To make an online referral please choose one of the options below:
Contact Details
Leave a message: If you don’t get through to an advisor, please leave a message. You can e-mail us with questions and find more advice and information throughout this website.
Drop in: Visitors are welcome to drop in to our centre during opening times at the DAAC building next door to Teddington library. Our advisors can get busy so it is advisable to book an appointment if you are making a special trip to see us.
For further details, map and directions please visit our Contact Us page.
Client Feedback
Here’s what some of our clients have said about the support they received from our advisors:
Since the award of the high rate mobility we have been able to qualify for a mobility car which will be a godsend for shopping, doctors and hospitals.
My daughter has a very rare condition and the support is very needed. The service has been fabulous! Without it I would not have completed my daughter’s DLA form.